Refund and Returns Policy
At News 13 Daily, we strive to provide our customers with high-quality products and services. However, we understand that there may be occasions when you need to return an item or request a refund. In such cases, we are happy to assist you as best we can. Please read our Refund and Returns Policy below to understand our policies and procedures.
Refund Policy If you are not satisfied with your purchase, you can request a refund within 30 days of the purchase date. To be eligible for a refund, the item must be in its original condition and packaging, and you must provide proof of purchase. Refunds will be issued to the original payment method used for the purchase. Please allow 7-10 business days for the refund to be processed.
Return Policy If you need to return an item, you can do so within 30 days of the purchase date. To be eligible for a return, the item must be in its original condition and packaging, and you must provide proof of purchase. Please note that the customer is responsible for the cost of return shipping. Once we receive the returned item, we will inspect it and process the refund as per our Refund Policy.
Damaged or Defective Items If you receive a damaged or defective item, please contact us within 7 days of receiving the item. We will arrange for a return or exchange, and we will cover the cost of return shipping.
Cancellation Policy If you need to cancel an order, please contact us as soon as possible. If the item has not yet been shipped, we will cancel the order and issue a full refund. If the item has been shipped, you will need to follow our Refund Policy.
Contact Us If you have any questions or concerns about our Refund and Returns Policy, please contact us at info@news13daily.com. We are always happy to assist you.
This Refund and Returns Policy was last updated on April 8, 2023.